The Action Report

A deep, async action plan for a game you manage. An AI reads its reviews one by one, then ranks what to fix first. The no-brainer to run a week after a launch or a big update.

Included on every paid plan, every month (Indie 1, Studio 2, Publisher 3). A free trial includes one. Need more in a month? Extra reports are €9 each on a paid plan. VAT included.

What it looks like

From the sample report for Dungeon Forge (illustrative)
The bottom line

Dungeon Forge is a genuinely well-liked roguelite carried by one loop players adore, held back by two reliability problems rather than anything about its design. The forge-and-descend core and the combat feel are doing the heavy lifting behind your 74% positive rating, but a bug that wipes forged gear when the game crashes mid-run is now the loudest complaint, and it pushes your most-invested players to refund the moment it costs them a long run.

The encouraging part is that this is a recoverable position, not a structural one. Almost nothing players dislike is about the game you set out to make; it is about reliability at the edges (a crash-time inventory wipe, a GPU-specific hard crash) plus one endgame pacing complaint. Close the inventory-loss bug and you protect the exact crafters who would otherwise be your loudest advocates, with a realistic path back toward 81% positive.

If you only do three things

  1. 1

    Ship the forge-inventory-loss fix as a hotfix, not a content patch

    It is your highest-impact issue (impact 0.91), it is rising, and it hits your most-invested players. Every week it stays live it converts a finished run into a refund.

    Could contribute to the projected recovery toward 81% positive by protecting the ~145 recoverable reviews already tied to it.

  2. 2

    Scope and fix the GPU-family crash on dungeon generation

    It is small in raw volume but heavily concentrated in Simplified Chinese players (about 60% of the affected reviews), so it is quietly capping your rating in one of your largest regions.

    May recover a region you are underserving today and unlock word of mouth that the crash currently suppresses.

  3. 3

    Re-frame the store page around the forge-and-descend loop

    Your happiest reviewers describe a crafting-first game, while the store leads with combat, and the mismatch generates avoidable early refunds.

    Could reduce expectation-driven negatives at the top of the funnel, where they are cheapest to prevent.

Patterns across issues

  • The forge-inventory loss and the refund-mention spike are the same story from two angles: the players losing crafted gear are the ones threatening to refund. Fix the former and the latter fades.
  • The GPU crash looks niche by raw count, but it lands almost entirely on Simplified Chinese players, so treating it as a small technical footnote understates where it is costing you rating.
  • The tier 4 gear grind is a real endgame complaint but a lower-leverage one: it belongs in a balance-tuning content patch, not in the same hotfix as the two reliability wounds.

What NOT to spend the next sprint on

  • Difficulty complaints from sub-1-hour, pre-first-forge reviews. The permadeath, forge-to-progress design is the thesis; these reviewers refunded before the forge opened up, and softening the early wall would risk the depth your 20h+ crafters praise.
  • Forge UI stutter reports from before Patch 1.3. Almost all of them predate the forge UI performance pass and mentions have gone quiet since; reply to the old reviews rather than reopening that work.

Compiled from the per-issue analyses below.

See the full sample report

Prioritized issues, ranked by impact

Every complaint theme scored by volume, severity, momentum, and how recoverable it is, so you know exactly what to fix first.

Reviews you can win back

Negative reviews a released patch already addressed, plus the ones that would flip if you fix a top issue, each linked into your reply workflow.

Honest review-score projection

A realistic estimate and a clearly-labelled best-case ceiling for how far your rating could recover, with the methodology shown.

Store-page expectation fixes

Concrete, honest copy changes that close the gap between what players expect and what they get.